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How to get your software recommended by AI assistants

An assistant names your product when it appears in the documents retrieved while answering, and retrieval explains about ten times more than your page copy does.

By Thinking Desk 7 min read

Key takeaways

  • Across 158,099 answers, retrieval explains about 32 percent of citation variation and page content about 2.8 percent, so presence beats rewriting.
  • Comparison content dominates: best X blogs were 43.8 percent of ChatGPT citations in one 750-prompt study, and 85.7 percent of citations point to sites the brand does not own.
  • Blocking the search crawlers is a documented way to disappear, but measured blocking is leaky: 82.4 percent of OAI-SearchBot blockers were still cited.
  • An agent-ready product and price page lifted strict extraction success from 49.3 to 89.3 percent on the same catalogue, so server-render your prices.
  • GEO rewriting is oversold: a peer-reviewed benchmark found most tactics ineffective or harmful to ranking, and one study flagged all 80 statistics rewrites as unfaithful.
On this page
  1. Short answer
  2. What the measurements say
  3. Which crawlers decide whether an assistant can see you
  4. Your pricing page, and the JavaScript split
  5. Answer-first question pages, and the limit of rewriting
  6. Does structured data or llms.txt help?
  7. Why review gaming and invented statistics backfire
  8. Evidence, contested, myth
  9. What we do, and what you can do this week

Short answer

An assistant names your product when your product is in the documents it retrieves while answering, and those documents are mostly not your website. The best measurement available says the same thing: across 158,099 answers, the queries that got retrieved explain about 32 percent of the variation in which sources get cited, while properties of the page itself explain about 2.8 percent. So being retrievable and being present in other people's comparison pages beats rewriting your own copy, by roughly a factor of ten. Nobody can promise you a position in an assistant answer, and anyone who does is selling something no vendor documents.

What the measurements say

  • Comparison content dominates. In a study of 750 prompts using Ahrefs data, "best X" blog posts accounted for 43.8 percent of ChatGPT citations. A separate run over 100,000 prompt responses found the ranked best-of listicle to be the most cited content format at about 21 percent of all citations.
  • Citations mostly come from company websites, but usually not the website of the company being asked about: across 167,551 citations covering 128 brands in 12 markets, 85.7 percent of citations pointed to sites the brand does not own.
  • AI answers largely come out of ordinary search indexes. Across 1.4 million ChatGPT prompts, 88.46 percent of citations came from the general search index, and only about 38 percent of URLs cited in Google's AI Overviews ranked in Google's top ten. Classic search work is still the lever.
  • Brand size sets the ceiling. Measured across 100-plus brands, household names appeared in 73 percent of relevant answers, established mid-market brands in 44 percent, and niche or small brands in 11 percent. If you are a five person studio, 11 percent is your realistic starting band, not a failure.
  • Location matters for regional queries: one 2026 study found ChatGPT follows the location the user declares while Gemini follows network location. A Luxembourg query and a German query do not retrieve the same set.

Weekly, Thursday morning, Central European Time.

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Which crawlers decide whether an assistant can see you

Assistant Crawler to allow What the vendor documents
ChatGPT search OAI-SearchBot "Sites that are opted out of OAI-SearchBot will not be shown in ChatGPT search answers, though can still appear as navigational links."
ChatGPT, user-triggered ChatGPT-User Used for "certain user actions in ChatGPT and Custom GPTs", that is when a user asks it to open a page.
Claude Claude-SearchBot "navigates the web to improve search result quality for users". Claude-User fetches a page on a user's question.
Perplexity PerplexityBot Used to "surface and link websites in search results on Perplexity", explicitly not the training crawler.
Google AI Overviews, AI Mode regular Googlebot A page must be "indexed and eligible to be shown in Google Search with a snippet".
Copilot, Bing-backed answers bingbot Bing's index. Push changes with IndexNow, which also covers Yandex, Naver, Seznam and Yep.

Separate the two kinds of crawler before you edit robots.txt. Blocking the training crawlers, GPTBot and ClaudeBot, has no documented effect on being cited. Blocking the search crawlers is a decision to leave those products.

One honest complication: blocking is leaky. A study of four million citations across 3,600 prompts found that sites blocking OAI-SearchBot were still cited 82.4 percent of the time, and sites blocking ChatGPT-User 70.6 percent. That fits the finding that most citations are served out of a search index rather than a live fetch. OpenAI's sentence is still true as written, and blocking remains an unreliable lever in both directions. Allow the search crawlers, then stop thinking about it.

Your pricing page, and the JavaScript split

"How much does X cost" is one of the most common buyer questions, and the answer is only as good as the page it came from. Two different audiences read that page. Indexing crawlers fetch your initial HTML and have no browser engine, so a price assembled client-side from an API call is a price they cannot see. User-triggered agent sessions do run a real browser, and their task success on web interactions roughly doubled over the last year, from about 30 percent to about 60 percent in repeated tests. A page can therefore be invisible to the index and workable for an agent at the same time, which is the worst of both worlds, because the index is what gets cited.

How much structure is worth: a controlled A/B of the same shop built human-first and then agent-ready, identical catalogue and prices, moved strict task success from 49.3 percent to 89.3 percent across 300 runs, with the largest gains in product detail extraction and comparison. Concretely: price in HTML text, no login, not excluded in robots.txt, server-rendered, with the currency, the unit and the billing period next to the number, and a date on the page. If you sell only by quote, publish a starting price and the drivers.

Answer-first question pages, and the limit of rewriting

Write one page per real buyer question, in the buyer's words, answer in the first two sentences, each answer self-contained because retrieval works on passages. Then stop optimising. The honest finding of the field is that rewriting for assistants is weak and sometimes harmful: a peer-reviewed benchmark concluded that "most current C-SEO methods are not only largely ineffective but also frequently have a negative impact on document ranking", while "traditional SEO strategies, those aiming to improve the ranking of the source in the LLM context, are significantly more effective". A 2026 critical survey of 45 GEO studies found that the widely quoted gains from the original 2023 GEO paper are "conditional on a source already being present in a fixed context" and "establish neither organic discoverability nor durable traffic effects".

Does structured data or llms.txt help?

Structured data earns its place for Google rich results and as a machine-readable copy of your facts: Organization, Product, Offer with a real price, FAQPage where the questions are visible. Google is explicit that it is not an AI requirement: "There's also no special schema.org structured data that you need to add." It is also policed. Marking up content readers cannot see, or emitting review markup for reviews you do not have, risks a structured data manual action and the loss of rich result eligibility. Markup mirrors the page, it does not make claims.

llms.txt is a proposal by Jeremy Howard from September 2024 for a markdown file telling agents how to use your site. It is a convention, not a standard: Chrome's Lighthouse audits for its presence and several documentation platforms generate it, but no assistant documents using it to decide who gets named. Thirty minutes of work, no expected traffic, and not something to buy as a service.

Why review gaming and invented statistics backfire

Buying reviews is a legal exposure. The US Federal Trade Commission adopted a rule in August 2024 banning fake and purchased reviews, undisclosed insider reviews, company-controlled "independent" review sites and the suppression of negative reviews. In the EU, rules applicable since 28 May 2022 require anyone displaying reviews to state whether and how they verify that reviewers are real customers, and submitting fake reviews is prohibited outright.

The subtler trap is invented numbers. "Add statistics" was the strongest single tactic in the original GEO paper, and when a 2026 study published GEO-rewritten pages to the live web, its faithfulness checker flagged all 80 of the Statistics Addition descriptions as numerically unfaithful. Adding true, sourced numbers is good practice. Adding plausible-sounding ones puts a claim in writing that contradicts every other source about you, and that mismatch is what gets a product dropped from an answer.

Evidence, contested, myth

Evidence: retrieval dominates content tweaking, 32 percent against 2.8 percent of explained variation; comparison listicles are the most cited format; most citations go to sites the subject brand does not own; AI citations come mostly from ordinary search indexes; brand size tiers visibility at roughly 73, 44 and 11 percent; agent-ready product and price markup more than doubles extraction success; crawler access is documented by every major vendor.

Contested: whether blocking a search crawler actually removes you, since the policy says yes and the measurement says 82.4 percent of blockers were still cited; whether question-and-answer structure helps, since Google says no special structure is needed while Bing recommends headings, tables and FAQ sections.

Myth: guaranteed positions in assistant answers; "GEO" rewrites as a reliable win, which the replication literature contradicts; keyword-stuffed llms.txt files; schema as a place to assert what the page does not say; buying reviews to impress a machine that reads several sources at once.

What we do, and what you can do this week

We publish comparisons that assistants retrieve, with dated prices and sources, and a free editorial listing is available whether you pay or not. A paid plan buys verified facts or a labelled sponsored placement, never a ranking position and never an editorial score, and every paid link carries rel="sponsored nofollow" as Google's spam policy requires. Thinking is published by TTA Technologies, which also builds LUXPOS, Salonify, BoxBee and DepotGest, so every page naming one carries a disclosure and the same published criteria.

Your week: allow the search crawlers, server-render your pricing page, make your name, address and phone identical everywhere, write three question pages, and work through the directories. Then read how to get your software listed in comparisons and send us three links at /en/get-listed.

Questions and answers

Can anyone guarantee that ChatGPT will recommend my software?
No. No assistant vendor publishes a ranking factor for who gets named, the retrieved set changes per question, and a 2026 survey of 45 studies found no technique with a stable cross-platform effect on discoverability.
Should I block AI crawlers in robots.txt?
Separate the two kinds. Blocking the training crawlers such as GPTBot has no documented effect on citations. Blocking the search crawlers removes you by policy, although one study found 82.4 percent of OAI-SearchBot blockers were still cited.
Does llms.txt get my product into AI answers?
No assistant documents using it to decide who gets named. It is a proposal from September 2024, Lighthouse audits for it and some platforms generate it, so add it if it is free and expect nothing from it.
Why does a small vendor rarely appear in AI answers?
Partly brand size: one study across 100-plus brands found household names in 73 percent of relevant answers, mid-market brands in 44 percent and niche brands in 11 percent. The fix is presence in third-party comparisons, not more adjectives on your homepage.
Does my pricing page need to be server-rendered?
For the indexing crawlers, yes. They fetch the initial HTML and have no browser engine, so a price assembled client-side is invisible to them, even though a user-triggered agent session with a real browser would see it.

Sources

Every price and fact above was checked against these pages on the date shown.

  1. [1] OpenAI, Overview of OpenAI crawlers (OAI-SearchBot surfaces sites in ChatGPT search; opted-out sites will not be shown in ChatGPT search answers) accessed 2026-11-11
  2. [2] Anthropic support, Does Anthropic crawl data from the web (ClaudeBot, Claude-User, Claude-SearchBot) accessed 2026-11-11
  3. [3] Perplexity, PerplexityBot and Perplexity-User documentation accessed 2026-11-11
  4. [4] Google Search Central, AI features and your website (no additional requirements, no special schema.org structured data, page must be indexed and snippet eligible) accessed 2026-11-11
  5. [5] Google Search Central, Structured data general guidelines (markup must be a true representation of the page; manual action removes rich result eligibility) accessed 2026-11-11
  6. [6] Google Search Central, Spam policies (paid links must carry rel=nofollow or rel=sponsored) accessed 2026-11-11
  7. [7] IndexNow FAQ (participating engines: Bing, Yandex, Naver, Seznam.cz, Yep, Amazon) accessed 2026-11-11
  8. [8] Mahe Chen and Nick Koudas, What Drives AI Citations? Content, Retrieval and Model Knowledge in GEO, arXiv:2610.15033 (158,099 answers; retrieved queries explain about 32 percent of citation variation, content properties about 2.8 percent) accessed 2026-11-11
  9. [9] Search Engine Journal, 9 AI search myths debunked by 15 million data points, 18 August 2026 (Ahrefs data: best X blogs 43.8 percent of ChatGPT citations over 750 prompts; 88.46 percent of citations from the general search index over 1.4M prompts; about 38 percent of AI Overview citations rank in the top 10) accessed 2026-11-11
  10. [10] Pratyush Kumar, Generative Engine Optimization at Scale, arXiv:2606.20065 (100,000+ prompt responses, 100+ brands: visibility 73, 44 and 11 percent by brand tier; ranked best-of listicles about 21 percent of citations) accessed 2026-11-11
  11. [11] Dmitrij Zatuchin, How Large Language Models Source Brand Reputation Across Languages and Markets, arXiv:2606.25787 (167,551 citations, 128 brands, 12 markets: 85.7 percent of citations point to sites the brand does not own) accessed 2026-11-11
  12. [12] Said Elnaffar and Farzad Rashidi, Designing Agent-Ready Websites for AI Web Agents, arXiv:2607.12056 (same catalogue and pricing, strict task success 49.3 to 89.3 percent over 300 runs, largest gains in product detail extraction and comparison) accessed 2026-11-11
  13. [13] Giacomo Zecchini, MERJ, How AI agents use websites, where they fail, and what to fix (agent sessions run JavaScript in a real browser; task success rose from about 30 percent to about 60 percent) accessed 2026-11-11
  14. [14] Profound, Introducing dynamic bot rendering (most AI bots fetch the initial HTML and have no browser engine to run a script) accessed 2026-11-11
  15. [15] PPC Land, Blocking AI crawlers does not stop citations (BuzzStream and Citation Labs data, 4 million citations across 3,600 prompts: OAI-SearchBot blockers cited 82.4 percent of the time, ChatGPT-User blockers 70.6 percent) accessed 2026-11-11
  16. [16] Puerto et al., C-SEO Bench: Does Conversational SEO Work?, arXiv:2506.11097 (most C-SEO methods largely ineffective and frequently negative for document ranking; traditional SEO significantly more effective) accessed 2026-11-11
  17. [17] Olivier Martinez, Optimizing visibility in generative engines: a critical survey of GEO 2023 to 2026, arXiv:2607.14035 (45 studies; original GEO gains conditional on a source already being in context, establishing neither organic discoverability nor durable traffic effects) accessed 2026-11-11
  18. [18] Kong et al., Do GEO gains survive the live web? LIVE-GEO, arXiv:2611.01126 (faithfulness verifier flagged all 80 Statistics Addition descriptions as unfaithful) accessed 2026-11-11
  19. [19] Chen and Koudas, Location, Location, Generation: Where you ask matters for GEO, arXiv:2610.24081 (ChatGPT follows declared location, Gemini follows network location) accessed 2026-11-11
  20. [20] llms.txt proposal by Jeremy Howard, published 3 September 2024, v2 updated 10 August 2026 accessed 2026-11-11
  21. [21] FTC final rule banning fake reviews and testimonials, announced 14 August 2024 accessed 2026-11-11
  22. [22] European Commission, Unfair Commercial Practices Directive (consumer review and ranking transparency rules applicable since 28 May 2022) accessed 2026-11-11
Topics aigeovendorsvisibilityllm

Thinking is published by TTA Technologies in Luxembourg, which also builds LUXPOS, Salonify, BoxBee and DepotGest. Read the full disclosure policy