Software profile Email and inbox
Gmail with Gemini (Google Workspace)
Gemini is now part of the Google Workspace Business plans rather than a paid add-on, so Gmail's AI costs nothing extra once you pay for the mailbox. That makes Business Starter at 6.80 EUR per user and month the cheapest route to AI in mail, and it means Google is both your mail host and your model provider.
- From
- €6.80
- Free plan
- No
- Trial
- No
Best for
Organisations already on Google Workspace that want AI summaries and drafting with no extra contract
Strengths / Weaknesses
Strengths
- Gemini in Gmail is included in the Business plans, no second vendor, no second invoice, no second data processing agreement
- Cheapest per user price in this comparison, 6.80 EUR for Business Starter, which also includes the mailbox itself
- Google states your interactions stay within your organisation and that content is not human reviewed or used for model training outside your domain without permission
- Use is governed by the Workspace agreement including the Cloud Data Processing Addendum, with a published sub-processor list
- Nothing to install and no adoption cost, it is already in the client your staff use
Weaknesses
- Google is the mail host, the model provider and the advertising company in one, which is exactly the concentration a data protection review is meant to question
- The AI is assistive rather than autonomous, it summarises and drafts but does not run a triage policy for you
- EU data regions and Assured Controls are Enterprise features, the Business plans do not give you a region choice
- Gemini quality in Gmail is behind Shortwave on archive search and behind Fyxer on unprompted drafting
- The advertised prices are introductory, the page shows a 50 percent discount for the first three months
Pricing
| Plan | Price | Unit | Note |
|---|---|---|---|
| Business Starter | Price on request | per user / month | list price after the introductory 50 percent discount for three months, annual commitment saves 16 percent |
| Business Standard | Price on request | per user / month | list price after the introductory discount |
| Business Plus | Price on request | per user / month | list price after the introductory discount |
| Enterprise | Price on request | per user / month | price on request, contact sales |
Scroll the table sideways to see every column.
Verdict
If you are already a Google Workspace customer, the cheapest and least disruptive AI mail upgrade is the one you have already bought. Gemini in Gmail now ships with the Business plans, so there is no second contract and no new processor in the chain, and that is a real compliance advantage over bolting on a US startup. The counter argument is concentration: one American company then hosts the mailbox, reads it for AI and answers to US law. Whether that is acceptable is a policy question, not a product one.
Other Email and inbox software
Where we write about it
Where these numbers come from
- [1] Google Workspace pricing accessed 2026-11-11
- [2] Generative AI in Google Workspace privacy hub accessed 2026-11-11
- [3] Cloud Data Processing Addendum accessed 2026-11-11
- [4] Google Cloud sub-processors accessed 2026-11-11
