Software profile Email and inbox
BoxBee
BoxBee is an AI mail client for Mac, Windows, iPhone and iPad that connects to your existing mailbox over IMAP and SMTP and keeps message bodies on the device. The AI layer runs on Mistral in the EU region, so no US provider sits in the data chain.
- From
- €8.99
- Free plan
- No
- Trial
- 14 days
Best for
European solo operators and small firms that want AI triage without sending mail bodies to a US processor
Strengths / Weaknesses
Strengths
- Message subject, body and attachments stay on the device, encrypted in the operating system keystore, per the published privacy policy
- Only named AI sub-processor is Mistral AI in Paris, hosted in the EU region, with a no-training contract
- Cheapest real paid tier in this class at 8.99 EUR per user and month, and 4.99 EUR if you bring your own API key
- Plain IMAP and SMTP, so it works with Gmail, Microsoft 365, Infomaniak or any hosted mailbox without a migration
- Trial runs 14 days without a credit card
Weaknesses
- No customer-facing data processing agreement is published on the site, only the vendor's own DPA with Mistral, so a works council will have to ask for one
- Young product with a short track record compared with Superhuman or Spark
- No Microsoft Graph or Gmail API integration, so provider-side labels and shared mailbox features are thinner than in Gmail-native tools
- Team tier starts at three seats, which is awkward for a two-person firm
- iOS in-app prices are markedly higher than the direct prices, 15.99 EUR against 8.99 EUR for Solo
Pricing
| Plan | Price | Unit | Note |
|---|---|---|---|
| BYOK | Price on request | per user / month | you supply your own model API key, no managed quota, community support |
| Solo | Price on request | per user / month | unlimited mail accounts, all AI actions, fair use around 1,000 actions per month |
| Pro | Price on request | per user / month | autonomous agent and skills, calendar automation, prefers the large model, fair use around 3,000 actions per month |
| Team | Price on request | per seat / month | everything in Pro plus shared team administration, minimum three seats |
| Enterprise | Price on request | per seat / month | from 49 EUR per seat, quoted |
| Solo (App Store) | Price on request | per user / month | in-app purchase price on iOS and iPadOS, 139.99 EUR per year |
| Pro (App Store) | Price on request | per user / month | in-app purchase price on iOS and iPadOS, 219.99 EUR per year |
Scroll the table sideways to see every column.
Verdict
BoxBee buys you one thing no US competitor sells: your mail bodies never leave the device, and the only AI sub-processor is a French company hosting in the EU. That makes it the easy answer when the blocker is data protection rather than feature depth. Against Shortwave it loses on AI search quality and against Missive it has no real team collaboration layer, so pick it for jurisdiction and price, not for breadth.
Screenshots
Other Email and inbox software
Where we write about it
Where these numbers come from
- [1] BoxBee pricing accessed 2026-11-11
- [2] BoxBee features accessed 2026-11-11
- [3] BoxBee privacy policy accessed 2026-11-11
- [4] Mistral AI data processing agreement accessed 2026-11-11