Software profile Email and inbox

Superhuman

Superhuman Platform Inc. US

Superhuman is the keyboard-first mail client: every action has a shortcut and the whole product is tuned for speed over an existing Gmail or Microsoft 365 mailbox. The AI writes and summarises, but the real product is the interaction model.

From
€23
Free plan
No
Trial
No
Superhuman website, captured on 2026-11-11
Screenshot of Superhuman, captured 2026-11-11. Source: https://superhuman.com/

Best for

High-volume senders who will learn shortcuts and want the fastest triage loop available

Strengths / Weaknesses

Strengths

  • The fastest mail interaction model in this list, command palette and shortcuts cover everything and the client is built to feel instant
  • Works with both Gmail and Microsoft 365, which Shortwave does not
  • Publishes a real DPA and an itemised sub-processor list, so a procurement review has documents to read
  • Split inbox, snippets, send later and read status are mature rather than new

Weaknesses

  • The DPA states hosting on AWS and GCP located in the United States, with transfers under the Data Privacy Framework and SCCs, so there is no EU data residency
  • Every entry on the sub-processor list is located in the USA, including Anthropic, OpenAI, Google, Azure and Baseten as model hosts
  • Only annual per-member prices are published on the plans page, the monthly figures sit behind a toggle that is not readable without running the page script
  • Trial length is not published, you have to sign up to find out
  • Expensive for what is primarily a speed and keyboard product

Pricing

Plan Price Unit Note
Starter Price on request per member / month, billed annually 25 USD per member per month billed annually, converted at 1 USD = 0.92 EUR, annual saves 17 percent
Business Price on request per member / month, billed annually 33 USD per member per month billed annually, converted at 1 USD = 0.92 EUR
Enterprise Price on request per member / month price on request, contact sales

Scroll the table sideways to see every column.

Verdict

Superhuman remains the benchmark for how fast an inbox can feel, and nobody in this list beats its keyboard model. It is also the most transparent US vendor here on paper, with a published DPA and a named sub-processor list, which paradoxically makes it easier to assess and harder to approve: the list says USA on every line. Buy it for the speed, and only if US processing is acceptable in your organisation.

Other Email and inbox software

Where we write about it

Where these numbers come from

  1. [1] Superhuman Mail plans accessed 2026-11-11
  2. [2] Superhuman Data Privacy Addendum accessed 2026-11-11
  3. [3] Superhuman sub-processors accessed 2026-11-11
  4. [4] Superhuman privacy policy accessed 2026-11-11

Weekly, Thursday morning, Central European Time.

The Thinking briefing

One email a week: what changed in European business software, which prices moved, and which comparison we published. No sales mail.